top of page

Privacy Policy

Effective Date: 4th April, 2026
Business Name: Lawn Bowls Coach
Website: https://lawnbowlscoach.com

​​

NOTE: This Privacy Policy forms part of our Terms and Conditions and should be read alongside our Refund Policy and Disclaimer.

​

1. Introduction

Lawn Bowls Coach (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). As we offer services internationally, we also take reasonable steps to comply with applicable international privacy laws, including the General Data Protection Regulation (GDPR) where relevant.

This Privacy Policy should be read alongside our Terms and Conditions and any other policies published on our website.

 

2. What Information We Collect

We may collect the following personal information:

Personal Information

  • Name

  • Email address

  • Phone number

Account & Subscription Data

  • Login credentials

  • Subscription plan details

  • Program progress and usage data

Order Information

  • Billing and shipping address

  • Products purchased

  • Transaction history

Payment Information

  • Payments are processed securely through third-party providers such as Wix Payments, Stripe, or PayPal

  • We do not store full credit card details

Technical & Usage Data

  • IP address

  • Browser and device information

  • Pages visited, session duration, and interactions

 

3. How We Collect Information

We collect your personal information when you:

  • Create an account

  • Subscribe to our programs

  • Purchase merchandise

  • Contact us or submit enquiries

  • Interact with our website

We also collect information automatically through cookies and analytics tools.

 

4. How We Use Your Information

We use your personal information to:

  • Deliver and manage subscriptions and programs

  • Process orders and fulfil merchandise purchases

  • Communicate with you about your account

  • Provide customer support

  • Improve our website and services

  • Send marketing communications (with opt-out options)

  • Prevent fraud and ensure platform security

  • Comply with legal obligations

 

5. Legal Basis for Processing (GDPR)

For users in the EEA/UK, we process your personal data based on:

  • Contractual necessity – to deliver subscriptions and products

  • Legitimate interests – improving services and preventing misuse

  • Consent – for marketing and non-essential cookies

  • Legal obligations – compliance with applicable laws

​

6. Disclosure of Your Information

We may disclose your personal information to:

  • Wix.com Ltd. (our website host and infrastructure provider)

  • Payment processors (e.g. Wix Payments, Stripe, PayPal)

  • Shipping providers for merchandise delivery

  • Analytics providers (e.g. Google Analytics)

  • Email and marketing platforms

  • Professional advisers

  • Government or regulatory authorities when required

We do not sell your personal information.

 

7. Wix Platform & Data Processing

Our website is hosted on the Wix platform. Wix stores your data on secure servers and provides the online infrastructure that allows us to sell our products and services.

Wix may process personal data on our behalf in accordance with its Data Processing Agreement (DPA) and applicable privacy laws. This may include processing data in jurisdictions outside your country.

For more information, please refer to Wix’s own privacy documentation.

 

8. International Data Transfers

As we operate globally, your personal data may be transferred to and stored in countries outside Australia, including where our service providers are located.

Where required, we take reasonable steps to ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses

  • Reputable service providers with strong privacy compliance

 

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyse traffic and behaviour

  • Improve performance and user experience

  • Deliver targeted advertising

Cookie Consent (EU/UK Users)

When you visit our website, you may see a cookie banner requesting your consent.

Suggested banner wording (for your Wix popup):

“We use cookies and similar technologies to improve your experience, analyse traffic, and personalise content. By clicking ‘Accept All’, you consent to our use of cookies. You can manage your preferences or withdraw consent at any time.”

Users can:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage preferences

You can also control cookies through your browser settings.

 

10. Data Security

We take reasonable steps to protect your information, including:

  • Secure hosting via Wix

  • SSL encryption

  • Secure payment gateways

  • Restricted access controls

However, no method of transmission over the internet is completely secure.

 

 

11. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Maintain account records

  • Comply with legal and financial obligations

  • Resolve disputes

 

12. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

To exercise these rights, contact us using the details below.

 

13. Subscriptions, Cancellations & Data Deletion

When you cancel a subscription:

  • Your access to paid programs will cease at the end of the billing cycle

  • We may retain your account data for administrative, legal, or support purposes

You may request deletion of your personal data at any time.
We will comply unless we are required to retain certain information for legal, tax, or security reasons.

 

14. Marketing Communications

We may send marketing emails about programs, updates, or merchandise.

You can opt out at any time by:

  • Clicking the unsubscribe link

  • Contacting us directly

 

15. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

 

16. Relationship with Terms & Disclaimers

This Privacy Policy forms part of our overall website terms. It should be read together with:

  • Our Terms and Conditions

  • Any Refund Policy

  • Any Disclaimer or Liability Limitation clauses

In the event of inconsistency, the Terms and Conditions will prevail to the extent permitted by law.

 

17. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

 

18. Contact Us

Business Name: Lawn Bowls Coach
Email: info@lawnbowlscoach.com
Address: Boronia, Victoria, Australia.

bottom of page